Privacy Policy

Last updated: October 2026

This Privacy Policy describes how BiG Technology (hereinafter, "we", "our", or the "Company"), in its capacity as owner and exclusive operator of the BiG Control platform (available at https://bigcontrolhn.com and its subdomains), collects, uses, stores, and protects the information of users and visitors of our website and services (hereinafter, the "Client" or "User").

By accessing our website, registering, or using BiG Control services, you agree to the practices described in this Privacy Policy.

To operate the service efficiently, we may collect two types of information:

• User-Provided Information: Data entered by the Client when registering, requesting a quote, or purchasing a plan, such as full name, company name, email address, phone number, physical address, and billing or tax data.
• Operational and Commercial Information: Data uploaded by the Client for the operation of their business (inventories, product catalogs, sales records, transactions, and data of their own final customers processed through the software).
• Technical and Browsing Information: Data collected automatically via cookies and server logs (IP address, browser type, operating system, pages visited, and access times) to optimize platform security and performance.

The collected data is used exclusively for the following purposes:

• Provide, maintain, secure, and improve the operation of BiG Control.
• Manage user accounts, process payments, and issue invoices or tax receipts.
• Provide technical support, customer service, and important notifications regarding service status.
• Send commercial communications or updates about our plans and new features (with the option to opt out of promotional emails at any time).
• Comply with legal and regulatory obligations applicable in the Republic of Honduras.

• Technological Security: BiG Technology implements reasonable technical, physical, and administrative security measures aligned with industry standards to protect information against unauthorized access, loss, alteration, or improper disclosure.
• No Data Commercialization: BiG Technology does not sell, rent, assign, or commercialize databases, commercial information, or records of final customers processed by users within BiG Control to third parties.
• Operational Access: Access to stored data is strictly limited to authorized BiG Technology personnel when strictly necessary for technical support work, server maintenance, or security incident resolution.

We use cookies and similar technologies to enhance browsing experience, remember user preferences, and analyze web traffic. Users can configure their browsers to reject cookies, though this may affect the functionality of certain platform sections.

We will retain personal data and commercial information while the Client maintains an active account in BiG Control or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Upon permanent account cancellation, data may be deleted from our servers in accordance with our technical backup and retention protocols.

The Client has the right to:

• Access, rectify, or update their personal profile data by logging into their account settings or requesting it through our support channels.
• Request account cancellation and the deletion of personal data, subject to legal fiscal or commercial retention obligations in force in Honduras.

Our website may contain links to third-party websites (such as payment gateways or social media). We assume no responsibility for the privacy policies, contents, or practices of such external sites.

BiG Technology reserves the right to modify or update this Privacy Policy at any time. Any substantial change will be notified via our website or via email. Continued use of BiG Control following the publication of changes constitutes acceptance of the updated policy.

If you have questions, inquiries, or requests related to this Privacy Policy, data handling, or wish to exercise your rights, all contacts and procedures are handled exclusively through our official website: https://bigtechnologyhn.com/, using the forms and service channels provided by BiG Technology.